Command Salon
A website I built for my family’s 38 Supercuts salons. It brings location reports and follow-up tasks together. The public screens use invented location names and sample figures.
See the Command Center →Selected work
Here are examples of what I build.
You can see a system I built for my family’s salons, demonstrations of business software, and published Notion workspaces. The example reports further down show how I assess a business and reach a recommendation.
The Business OS demonstration
Business OS means business operating system: connected records and instructions for running the company. This demonstration shows an owner’s workspace, AI-prepared drafts and the places a person approves them, using invented businesses and sample data.
Explore the reference demo ↗Workflow builds · design examples
Follow what happens after a customer says yes.
The examples below show possible designs for a customer handoff and for billing a completed job. They explain the proposed steps. To judge a live build, we would measure the current process and compare the results in use.
Before · carried by people
A customer signs.
- The agreement lands in an inbox.
- Someone copies the customer details into the customer-management software and creates a project.
- Operations gets an email and makes the folder and tasks.
- A required detail is missing. Sales has to ask the customer.
- Someone remembers to check again Thursday.
The process moves when a person carries it.
Example design · routine steps connected
The signature starts the work.
- The customer record and project status update in the software responsible for each.
- Documents are filed and routine tasks appear with owners.
- Operations receives the information needed to begin.
- Missing details create a follow-up task for a named person.
- A check confirms that the next person has what they need to begin.
People handle judgment. The system carries the routine work and checks the handoff.
Illustrative workflow design. The exact tools, checks and exceptions follow the business.
Another example: a completed job reaches billing
Before
The crew finishes. A message reaches operations. Somebody checks the job record, finds the changes, asks for approval and reminds accounting to invoice.
After
The job record shows it is complete. The system checks for the required approval and any chargeable changes. Jobs ready to invoice appear on a list; missing details go to a named person. A separate check looks for completed jobs still waiting to be billed.
Accounting software holds the invoice. A person approves changes to what the customer owes.
The diagnostic method
See how a recommendation is reached.
These example assessment reports draw on previous client work. Identifying details are changed or combined to protect confidentiality. They show the issue I identified and the changes I would recommend considering. Proposed AI additions are hypothetical.
Follow the millwork example ↗What can you learn from these examples?
The Business OS demonstration shows how a design is intended to work. Command Salon shows a system built for a real operation, with sample data on the public page. The example reports show how I reach a recommendation. Claims about savings or other results would need measurements from actual use.
The status of each example is labeled where you see it.
The wider practice
I also make worlds you can play.
Brand New Colors is my browser-game studio. The games are another way I turn a close reading of a world into working software.
Visit Brand New Colors ↗Looking for a specific kind of work?
The six workspaces below are built in Notion, an app for shared documents and linked records. They show different ways to organize a company’s customers, jobs and instructions.
Operating systems
Open a published Notion workspace.
These workspaces use Notion, an app for shared documents and linked records. Open one to see how the records and task views fit together. Putting a design into use for a particular business requires its own setup, connections and testing.
Published Notion system
Wood Business OS
Quote → job → materials → production → delivery
A custom manufacturing model that follows a job from the initial quote through the work needed to deliver it.
Inspect Wood Business OS
Published Notion system
Business Operating System
Sales · projects · finance · people · knowledge
Sales, projects and company knowledge connected in one workspace, with a view for each team’s work.
Inspect Business Operating System
Published Notion system
Private Transport Ops Hub
Booking → driver + vehicle → trip
Customers, drivers, vehicles and schedules organized around the life of an actual trip.
Inspect Private Transport Ops Hub
Published Notion system
Rental Operations
Reservation → pickup → return → availability
Customers, inventory and bookings in one workspace, with a way to flag issues that affect availability.
Inspect Rental Operations
Published Notion system
High-Risk Retail Ops
Products · vendors · inventory · operating work
A retail workspace for product, vendor and inventory records, with tasks for unusual cases and compliance responsibilities.
Inspect High-Risk Retail Ops
Published Notion system
Shalom Desk
People → relationships → programs → follow-up
A community-organization workspace connecting people, programs and follow-up, so someone taking over a task can find its history.
Inspect Shalom DeskThe Blueprint page explains my design service in detail. You can see the demonstration screens and films for three invented owner-operated businesses.
See how a Blueprint works →What would a useful system change for you?
Tell me what the business does and what you’d like to improve. We’ll discuss whether there’s a useful piece of work to do together.