A proposal arrives ready for your review.
A draft brings together the customer’s request, relevant past jobs and your pricing rules. You check the details and decide what to offer.
AI operating systems for owner-led businesses
Build the company you’d build today.
Your company has outgrown the way it works.
I help business owners decide what’s worth changing, then build the software and connections to do it. AI can help prepare a quote using your rates and past jobs, ready for someone to check. We start with what you want the company to handle better.
Send me a few details about your business. I’ll read them and, if I can help, arrange a free 20-minute conversation. We agree any paid work separately.
You’ll work directly with me.Jacob Sager · Austin, Texas
A BETTER WAY THROUGH THE WORKTry it ↓
01 / The inquiry
A customer needs a quote.
“Could you quote the reception desk we discussed? We need it ready before opening day.”
When the business grows
A successful business can become harder to run.
Sometimes the work around a job takes as much attention as the job itself.
Perhaps a customer is ready for a quote, but the pricing history is in an old email. Or a job is approved and someone still needs the details before they can begin.
A business can spend a lot of time moving information between people. That can leave an inquiry waiting or make a new opportunity harder to take on. I want to understand how your company handles those moments.
The question is what a change would make possible: a faster response to a customer, for example, or room to take on a job that is difficult to handle today.
What you’re working toward
A company that carries more of the work.
These examples show what I mean. Software can gather the details for a decision and track what happens afterward. We decide together which parts need a person.
The next person knows how to begin.
The accepted proposal becomes a job with tasks and a person responsible for each next step. The person doing the job can find what the customer was promised.
People can find the instructions they need.
The task links to the relevant instructions and customer agreement. Someone can check a policy or a promised date without having to reconstruct the conversation.
A new job follows a process people can use.
The routine steps are written down and connected to the job record. Missing information or an unusual request goes to someone who can decide what to do.
These are possible designs. My paid business assessment, the Read, identifies a change worth investigating in your company. If we build it, we measure what actually improves.
Your operating partner
I want to understand how your business actually works.
I’m interested in the details a quick summary leaves out. The exception to the rule often tells me why the rule exists.
My family runs 38 Supercuts salons. I built Command Salon, a website for our operation that puts location reports beside the tasks and decisions they lead to. I also use systems like these in my own one-person practice.
We look at a real example from your business. I follow how it gets done, help you decide what would be worth changing, and build the software we agree on.
How it works
A Business Nervous System.
Useful information reaches the person or task that needs it.
A customer’s history, your rates and the steps for preparing a quote can be connected in one system. An AI assistant—a piece of software given a specific job—can use that information to prepare a draft. Your approval rules determine what happens next. I call those connected records, instructions and software a Business Nervous System.
The Blueprint is my design service for that system. It includes written instructions and a demonstration you can click through. You can see what someone would receive and approve before paying to connect it to the live business.
See the complete business-system design →For franchise & multi-location owners
Make the next decision across your locations.
See which location needs attention and who owns the follow-up.
I built Command Salon for my family’s 38 salons. It brings location reports together with follow-up tasks: which manager is responsible, and when we’ll check what happened.
For your business, I’d design a Command Center—a website where you and your managers can review location reports and assign follow-up tasks—around the decisions you need to make.
Prefer the walkthrough?
See how the work fits together.
This film explains how we move from a conversation about your business to a paid assessment, a design if needed, and a separately agreed build.
Explore the ways to work together →Your next step
Show me your businessWhat could your business take on if the work moved better?
Tell me what the business does and what you’d like to improve. I’ll reply personally, usually within two business days. If I can help, we’ll arrange a free 20-minute conversation.