A customer needs an unusual quote.
The last price, the customer's earlier promise, and today's costs live in different places. Bring them to the person pricing the job, with the exceptions visible.
What would you like your business to be able to do?
Take on work you've been turning away. Make a slow part of the operation reliable. Offer a service that used to cost too much to deliver.
I help you work out what's worth changing, then design and build what the business needs to make it happen.
For established owner-led companies from $500k in revenue, including solo businesses.
The last price, the customer's earlier promise, and today's costs live in different places. Bring them to the person pricing the job, with the exceptions visible.
Completion, change orders and approval need to meet somewhere. Build a handoff that moves the ready work along and sends missing details to the right person.
Before you promise it, find out what preparation, delivery and review would cost. Test a version small enough to learn from.
Make sure the right people can see the status, make the decisions they own and find the reasons behind a customer's special case.
Examples of the kinds of work I design—not claims of measured client outcomes.
I look at the work with you, including the details people leave out of a process diagram. We decide what result is worth paying for. Then I build, test and help get the agreed change into use.
Not every business needs a grand redesign. Some need one fix that holds up on a busy Tuesday.
Not sure where to start? The $2,500 Read gives you a written assessment and recommendation.
Already have a clear project? We can discuss a separately scoped implementation.
Here's an operating model for a custom shop, from quote through production and delivery. It shows the structure of the work, not a promised result.
See operating models, workflows and demonstration readsA few sentences are enough to begin.