A talent booking firm where the founder’s relationship intelligence is the core asset — and the primary operational bottleneck.
Back to the readsThe founder is exceptional at the work. That is exactly why the firm has never had to separate relationship logic, commission structure, artist notes, and client qualification criteria into a transferable system.
Commission rates drift across similar deals. Existing relationships sit underworked. Proposal time goes to unqualified inquiries because staff do not yet have a clear qualification gate.
Proposals, contracts, availability confirmations, client follow-ups, artist notes, and standard inquiry responses all wait for founder sign-off, including many that could run from rules.
One page per top artist: availability, fee ranges, requirements, history, and relationship notes.
Name exactly what staff can handle for re-bookings and standard inquiries.
Seven days after every event, staff debrief the client and update the artist file.